FAQ

Default solution folder, feel free to edit or delete it.

My Computer wont turn on
First check the computer's power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is complet...
Thu, 19 Nov, 2020 at 2:48 PM
My computer froze!
There are many reasons why a computer may just stop working or "freeze". Most of the time there isn't much we can do about it, it is a fact of...
Thu, 19 Nov, 2020 at 2:49 PM
My monitor has a Black Screen!
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it comes on and ch...
Thu, 19 Nov, 2020 at 2:50 PM
Distorted picture
You may receive a distorted image when the cable is loose or defective. Disconnect the video cable going from the back of the computer and verify that no pi...
Thu, 19 Nov, 2020 at 2:51 PM
No signal
Verify that the monitor cable is properly connected in the back of the monitor as well as to the back of the computer. If the monitor appears to be connecte...
Thu, 19 Nov, 2020 at 2:52 PM
Black Borders
If the resolution was recently changed it is possible for the monitor to not auto adjust or shift to the correct size. If this occurs, the resolution can be...
Thu, 19 Nov, 2020 at 2:52 PM
My mouse is going crazy!
Users who have an optical laser mouse (most common mouse for desktop computers) are likely experiencing erratic behavior because the mouse is not clean or i...
Thu, 19 Nov, 2020 at 2:55 PM
Dirty Keyboard
The keys on a keyboard are only clipped on, with a knife or other thin object, carefully pop the keys off, this will allow you to clean under the keys as we...
Thu, 19 Nov, 2020 at 2:55 PM
Printing: Smudges on paper
When printing on nontraditional paper your printer may experience smudges, un-even or crooked text, and/or text that runs off the edges of the paper. Your p...
Thu, 19 Nov, 2020 at 2:57 PM
Paper Jam
Turn off the printer. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove all paper trays and...
Thu, 19 Nov, 2020 at 2:57 PM